You have received a message advising you of the delivery of a parcel with the possibility of reprogramming a delivery. Choose between a delivery to another date, a nearby location or your neighbor.
We know that your projects can change at the last minute.
With Predict, change your delivery date based on your availability and choose to be delivered to your home, neighbor or nearby location. Even when your parcel is being routed!
As soon as the situation of your parcel allows, the form Predict is proposed with the follow-up.
With the mobile Chronopost app, follow anywhere delivery of your parcel, be alerted by email or SMS and find the nearest location to retrieve it. Available for IOS and Android smartphones
question frequently asked
I changed my delivery date but I will not be home at the time of delivery, how to do?
On the scheduled day of delivery, you will receive a message indicating a specific time slot for the driver.
In case of absence, a notice of passage will be left in your letter box and the parcel will be deposited in a point of proximity.
I want to change the day or place of my delivery, is it possible?
It's possible! With Predict You can change the delivery date according to your availability.
Predict offers you the possibility to reprogram the delivery and have you delivered to your home, at another date, to a neighbor, to a safe place or to a nearby point near your home.
To perform the reprogramming and change the date or place of delivery:
-Go on tracking your parcel, the different options will be offered to you.
-If the reprogramming options are not available on the tracking page of your parcel, it is that the latter is unfortunately not éligibile to this service.
-In case of absence at the time of delivery, a notice of passage will be deposited in your mailbox for details on the
I gave a delivery instruction but I want to change it, is it possible?
The delivery is probably already underway and so it is no longer possible to act on its delivery tour.
In case of emergency do not hesitate to contact Customer Service.
We know that your projects can change at the last minute.
With Predict, change your delivery date based on your availability and choose to be delivered to your home, neighbor or nearby location. Even when your parcel is being routed!
As soon as the situation of your parcel allows, the form Predict is proposed with the follow-up.
With the mobile Chronopost app, follow anywhere delivery of your parcel, be alerted by email or SMS and find the nearest location to retrieve it. Available for IOS and Android smartphones
question frequently asked
I changed my delivery date but I will not be home at the time of delivery, how to do?
On the scheduled day of delivery, you will receive a message indicating a specific time slot for the driver.
In case of absence, a notice of passage will be left in your letter box and the parcel will be deposited in a point of proximity.
I want to change the day or place of my delivery, is it possible?
It's possible! With Predict You can change the delivery date according to your availability.
Predict offers you the possibility to reprogram the delivery and have you delivered to your home, at another date, to a neighbor, to a safe place or to a nearby point near your home.
To perform the reprogramming and change the date or place of delivery:
-Go on tracking your parcel, the different options will be offered to you.
-If the reprogramming options are not available on the tracking page of your parcel, it is that the latter is unfortunately not éligibile to this service.
-In case of absence at the time of delivery, a notice of passage will be deposited in your mailbox for details on the
I gave a delivery instruction but I want to change it, is it possible?
The delivery is probably already underway and so it is no longer possible to act on its delivery tour.
In case of emergency do not hesitate to contact Customer Service.